U.S. Bancorp Complaint: Loan servicing, payments, escrow account

#1530168 21 Aug 2015

Mortgage Conventional fixed mortgage

Complaint #1530168 submitted on 08/21/2015 relating to U.S. Bancorp. Complaint relates to Mortgage Conventional fixed mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Friday 28th August 2015.

Narrative (may be redacted).

Att : XXXX XXXX am not sure if the CFPA is the agency that I should be writing to but here is my story.
I live in a XXXX bedroom in XXXX California with a normal mortgage, back in XXXXthere area where my home was located flooded. We had about XXXX inches of waterin XXXX rooms.
The city of XXXX elected to designate this portion of the city as a flood zone.
This in turn required me to take out flood insurance at about {$1000.00} a year since 1982.
I have been paying this over the last XXXX years or {$33000.00}.
Needless to say we have never had another flood.
I have tried relentlessly to find out how I could get out of this insurance to no avail as thecity has stated that this is a flood zone and the mortgage company has required that I have flood insurance.
I have tried to contact the XXXX XXXX XXXX XXXX over the years and all of my letters have just fallen on deaf ears.
I saw an article in XXXX XXXX regarding CFPA and thought I would write to you to see if there is anything you can do to recover any monies that I had paid to the XXXX.
I am XXXX and on a fixed income.
Thank you in advance and and if there is any thing you can do, it will be greately appreciated.

Older American

Company U.S. Bancorp
Complaint ID 1530168
Date Received 08/21/2015
Product Mortgage Conventional fixed mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code CA 949XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 08/28/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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