Complaint #1521505 submitted on 08/17/2015 relating to United Military Mortgage, LLC. Complaint relates to Mortgage VA mortgage - Credit decision / Underwriting .
Complaint was submitted via Web and sent to the company on Monday 14th September 2015.
I received a non-compliant marketing piece asking if my rate was higher than 2.25 %. There was no disclosed APR in the advert and nothing to indicated the loan they were offering as a refinance option was anything but a fixed rate mortgage. I would like to hold them to their disclosed offering of 2.25 % on a 30 year fixed.
| Company | United Military Mortgage, LLC |
| Complaint ID | 1521505 |
| Date Received | 08/17/2015 |
| Product | Mortgage VA mortgage |
| Issue | Credit decision / Underwriting |
| State/ZIP Code | CA 910XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company disputes the facts presented in the complaint |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/14/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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