Complaint #1520646 submitted on 08/15/2015 relating to Capital One. Complaint relates to Credit card - Rewards .
Complaint was submitted via Web and sent to the company on Saturday 15th August 2015.
Capital One marketed to me, presumably based on my credit score and spending history, a bonus scheme of {$100.00} if i spent {$500.00} in XXXX months. I have spent upwards of {$800.00} within this time frame and now the company tells me that they have no bonus activated on my account.
How can their systems not be linked to verify their direct mail campaign against my account
| Company | Capital One |
| Complaint ID | 1520646 |
| Date Received | 08/15/2015 |
| Product | Credit card |
| Issue | Rewards |
| State/ZIP Code | DE 198XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/15/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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