United PanAm Financial Corp. Complaint: Problems when you are unable to pay

#1504600 5 Aug 2015

Consumer Loan Vehicle loan

Complaint #1504600 submitted on 08/05/2015 relating to United PanAm Financial Corp.. Complaint relates to Consumer Loan Vehicle loan - Problems when you are unable to pay .

Complaint was submitted via Web and sent to the company on Wednesday 5th August 2015.

Narrative (may be redacted).

In XXXX 2015 my auto finance company contacted my landlord and informed him they were looking for my vehicle and gave specific color and model. Also advised him it was delinquent and they would get a court order to enter the garage to retrieve it. On the same day they also contacted a reference asking them to relay a message that they were calling about my vehicle that is past due. When I called to speak to customer service they advised when a loan is delinquent, they are allowed to give out this information in effort to locate and retrieve the vehicle.

Company United PanAm Financial Corp.
Complaint ID 1504600
Date Received 08/05/2015
Product Consumer Loan Vehicle loan
Issue Problems when you are unable to pay
State/ZIP Code TX 760XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 08/05/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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