Complaint #1692010 submitted on 12/10/2015 relating to Scottrade Bank. Complaint relates to Bank account or service Savings account - Deposits and withdrawals .
Complaint was submitted via Web and sent to the company on Thursday 10th December 2015.
I am writing in regards to the hacking that occurred at Scottrade XXXX XXXX, Scottrade, XXXX and Scottrade Bank.
Specifically, I seek clarification on whether my passwords were encrypted or hashed.
Scottrade 's press release here : XXXX, states that the passwords were encrypted and NOT hashed.
If Scottrade did not hash passwords, I would like to know why, and I would like to know if the encrypted key has been or could have been targeted in the hack.
| Company | Scottrade Bank |
| Complaint ID | 1692010 |
| Date Received | 12/10/2015 |
| Product | Bank account or service Savings account |
| Issue | Deposits and withdrawals |
| State/ZIP Code | CA 959XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed |
| Submitted | Web 12/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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